Fort Smith Regional Chamber of Commerce, Arkansas
Economic Development & Marketing Strategy
The Challenge
Located in the heart of the Arkansas River Valley, the greater Fort Smith area faces a number of challenges common to manufacturing dependent communities: relatively low levels of educational attainment, out-migration from the urban core, an under-performing downtown, and the ever-looming threat of layoffs and plant closings. To address these challenges, the Fort Smith Regional Chamber of Commerce commissioned TIP Strategies, Inc. to prepare an economic development plan and marketing strategy for the five-county region. Early in the course of this project it became clear that there were systemic issues facing the River Valley, issues that both compromised the ability to recruit new industry and that threw a stark light on economic vitality.
The Approach
We began by conducting an assessment of the region’s economic position to help understand the opportunities available and identify the most pressing challenges facing the River Valley. To maximize participation in the process, the consulting team held a number of workshops in Fort Smith, as well as regional Town Hall meetings in Van Buren, Arkansas and Poteau, Oklahoma. In addition, our work was informed by focus groups with representatives from a variety of areas, including education, major employers, retailers, local developers, and economic development organizations. At each of these meetings, the following questions were aired:
- What challenges face the River Valley?
- How well is the region positioned to cope with these challenges?
- How can the region position itself for long-term success?
A project website, including an on-line survey, was also used to solicit input. In addition, the team surveyed more than 60 companies in the five-county region (including 45 manufacturers), to ascertain barriers to growth and opportunities for expansion.
The Outcome
The River Valley plan was published in July 2005. The strategies outlined provided the Chamber with a framework for economic growth and helped define the River Valley in the minds of businesses and residents throughout the region. Key strategies in the plan include leveraging the presence of the University of Arkansas–Fort Smith, capitalizing on development opportunities along the Arkansas River, working with the local redevelopment authority to maximize the re-use of Fort Chaffee, and positioning the region to capture outward expansion from Northwest Arkansas. The community’s response to the River Valley planning effort has already been positive; a recent fund raising campaign undertaken by the Chamber raised more than $4 million—double the original target.
Tom Manskey Former President Fort Smith Regional Chamber of Commerce
Mr. Manskey is now the president of the Round Rock Chamber of Commerce (Texas). He can be reached at: 212 East Main St. Round Rock, TX 78664 (512)255-5805
Rusty Myers Assistant Ex. Director/Dir. Of Economic Development Western Arkansas Planning & Development District 1109 S. 16th St. Fort Smith, Arkansas 72901 479.785.2651


